Privacy Policy


This client portal web site, Discreet Wellness (“Site”), is operated by Discreet Wellness, Inc., a California corporation (hereinafter, “Discreet Wellness”, “we”, “us”, and/or “our”). This Privacy Policy (“Privacy Policy”) describes our information and privacy practices for the Site. We value the privacy of our Site visitors (“you,””your,” or “user”), and in order to protect your personal information, we have implemented the following Privacy Policy with provisions that apply to the collection of data by Discreet Wellness, its subsidiaries, and its affiliates. If you have questions or concerns regarding this statement, you should first contact us at [email protected] Please note that this Privacy Policy applies only to information collected through the Site, and does not cover any information collected at any other web site or offline by Discreet Wellness (unless specifically stated).

To access or take advantage of certain features offered through the Site, we may ask you to provide personally identifiable information (“PII”), which is information that would reasonably allow someone to identify you personally or contact you, such as your name and phone number. You may also choose to provide financial or banking information for certain purposes, such as to facilitate payment for purchases and other charges owing by you to Discreet Wellness. We may also collect PII from you about another person, such as an agent’s client. In those instances, we will only use your client’s PII for the purposes stated when you provide your LOI to us. The Site is only for use by adult clients of Discreet Wellness. As such, the Site is not directed to children younger than age eighteen, and Discreet Wellness does not knowingly collect information from children younger than age eighteen.

The Site web server automatically collects certain non-personally identifiable information (“Non-PII”), such as the address (or “URL”) of the web site that you came from before visiting the Site, which pages you visit on the Site, which browser you used to view the Site and IP address. In connection with this, the Site and any e-mails sent from the Site may utilize cookies, web beacons or similar technologies. A cookie is a small text file that is sent to your browser from a web server and is stored on your computer’s hard drive. A cookie is essentially your identification card when you return to the Site. You can set your browser to reject the cookies, although rejecting cookies might affect your ability to use the Site. A web beacon is a small, often invisible, graphic image included in a web page or e-mail. We may use web beacons for many purposes, such as to count visitors to the Site or to monitor how visitors navigate the Site. Discreet Wellness may share Non-PII, such as aggregate user statistics, with potential partners and other third parties.

Discreet Wellness may also collect PII from you offline, such as when you call or visit the management office. This Privacy Policy does not apply to PII collected in these circumstances. However, we may combine the PII we collect from you offline with information that we collect through the Site. In those cases, we will apply this Privacy Policy to any PII that has been combined, unless specifically disclosed otherwise. We also may receive information about you from other sources. We may combine the information we receive from these other sources with PII we collect through the Site. In those cases, we will apply this Privacy Policy to any PII that has been combined, unless specifically disclosed otherwise.

Discreet Wellness may store and use your PII to: (1) provide you with services or fulfill transactions that you have requested; (2) communicate with you regarding information, features or offers that we believe will be of interest to you; (3) respond to your questions or other requests; (4) contact you with regard to your use of the Site or, in our discretion, communicate changes to this Privacy Policy, Terms of Service or other policies; or (4) for other purposes disclosed at the time you provide your PII. We may also use your information to improve the Site or Discreet Wellness services, to customize your experience on the Site, to serve you specific content, or for other internal business purposes.

Discreet Wellness may share information collected through the Site, including PII, under the following circumstances:
Discreet Wellness may share PII with its affiliated or subsidiary companies who require access to the PII for business purposes related to the purchase or sale of CBD isolate, hemp biomass (plant material), CBD oils, liquids, and distillates, and related wholesale consumer products. For example, when you submit PII through the Site, it may be shared with the entity that owns or controls the desired product. Discreet Wellness may share PII with third parties who perform services on our behalf, such as processing your payments, billing you for other services, or otherwise fulfilling your requests.

Discreet Wellness may share PII when we believe in good faith that the law requires it; at the request of governmental authorities conducting an investigation; to verify or enforce compliance with our Terms of Service or other Discreet Wellness policies; or whenever we believe disclosure is necessary to limit our legal liability or to protect or enforce the rights, interests, or safety of the Site, users or other third parties.

The Security of your PII is important to us, and we take commercially reasonable steps to safeguard such information. These steps and procedural safeguards are in line with industry standards and practices and include:

  • Encryption and authentication tools to maintain the confidentiality of PII;
  • Limits on, to the greatest extent possible, who or what can access your PII, including utilization of a “least-privilege principle” such that employees have access only to the information and systems needed to perform their functions and only for the duration of such need;
  • Redundant systems to monitor the entire Discreet Marketplace’ server infrastructure in real-time with web-based and server applications reporting and instant notification to the appropriate staff for any remediation; and
  • The use of cookies to help (anonymously) recognize you as a repeat visitor and to track Site traffic patterns.

However, despite these efforts, please note that Discreet Wellness cannot ensure or guarantee the security of your PII nor do we make any representation or warranty regarding the security of your account. If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. We may also post a notice on or through the Site and the Services in the event of a security breach. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

You can take several precautions to protect the security of your computer and personal information. For instance, you can use a well-chosen password and restrict access to your email account. You can also install and regularly update antivirus and firewall software to protect your computer from external attacks by malicious users. When you are finished with a session on the Site, be sure that you log out and close the browser window.

You should also be aware of fraudulent attempts to gain access to your account information through “phishing,” whereby scammers try to bring unsuspecting people to a website by using a genuine-looking email purporting to be from a legitimate company. Sometimes, either in the email itself or on this fake site, scammers will ask for login information to gain access to people’s accounts and withdraw their money.

Discreet Wellness will never send you an email asking you for your login information. In general, you can protect yourself against phishing by never providing personal or login information via a link contained in an email; instead, go the website directly. You might also make it a habit to check the URL of a website to be sure that it begins with the correct domain. In the case of Discreet Wellness, you should always ensure the URL begins with


We reserve the right at any time to add to, change, update, or modify this Privacy Policy, simply by posting such change, update, or modification on the Site and without any other notice to you. Any such change, update or modification will be effective immediately upon posting on the Site. We encourage you to periodically review this page for the latest information on our privacy practices.

By creating a Site account, you agree that all legal notices may be delivered via electronic communication (e-mail) to the e-mail address in your account profile. It is your responsibility to maintain a current and accurate e-mail address in your Site profile. Discreet Wellness is not liable for un-received notices due to a non-working, or a not current e-mail address. Your e-mail address may be changed at any time by accessing your profile in the Site. By creating this Site you forego the right to written mailed notices.

Your access to and use of this Site is subject to the Terms of Service.