About Discreet Wellness
Discreet Wellness was born out of a sincere desire to help those who suffer from pain, anxiety, cancer, addiction, and other life-altering afflictions. From this beginning, their mission grew to change the bleak landscape they found in an industry where patients, retail locations, laboratories, and product manufacturers where often on their own. Many of these companies were left to adopt trial and error techniques to source Cannabidiol (CBD) products from suppliers that may or may not have their best interests at heart. Today, the team at Discreet Wellness focus their efforts on building solutions that bridge the divide between those who have it with those who need it.
The Discreet team is successful in their approach. Discreet Wellness deploys business strategies cultivated in industries like health and wellness, mobile telecommunications, online systems development, commercial printing, legal, and finance. The culmination of these experiences translates into an intuitive business model that allows Discreet to resolve many of the issues that plague the current cannabis B2B marketplace.
On one side of the transaction, Discreet has well-established relationships with a wide range of strategically critical suppliers. These connections allow access to products ranging from biomass to full-spectrum and highly bioavailable single item consumer CBD products.
As a company, Discreet Wellness works to maintain trust in a market where the highest quality of CBD products stands to benefit their customers honestly.
We’re so convinced you’ll absolutely love our products, that we’re willing to offer a 14-day risk-free money-back guarantee. If you receive your order and are not satisfied for any reason you can return the product for a refund within 14 days of making a purchase.
Perishable goods are completely exempt from being returned.
Proof of purchase
To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund.
Sale and clearance items
Only regular priced items may be returned, unfortunately, sale or clearance items cannot be returned.
In order to return an order, you must contact us first.
Returns can be mailed to 2292 Faraday Ave #100, Carlsbad, CA 92008. You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.
If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to [email protected]
This document was last updated on September 10, 2019
Terms & Conditions
Updated September 28, 2018
Welcome to Discreet Wellness. DiscreetWellness.com service and network (collectively, the “Service”) is operated by Discreet Wellness, Inc., a California corporation(“Discreet Wellness,” the “Company,””we,” or “us”). By accessing or using our web site at www.discreetwellness.com, including any subdomain thereof (the “Site”), you (the “User”) signify that you have read, understand and agree to be bound by these terms of service (“Terms of Service”), regardless of whether you are a registered member of the Service.
We are a member-only online technology platform that permits vetted wholesale purchasers and certain other persons to independently connect with verified and legal vendors that can deliver quality CBD isolate, hemp biomass (plant material), CBD oils, liquids, and distillates, and related wholesale consumer products on a contractual basis.
In addition to these Terms of Service, you may enter into other agreements with us or others that will govern your use of the Service or related services offered by us or others. If there is any contradiction between these Terms & Conditions and another agreement you enter into applicable to specific aspects of the Service, the other agreement shall take precedence in relation to the specific aspects of the Service to which it applies. As used herein, “Users” means anyone who accesses and/or uses the Site.
Changes to these Terms of Service
We may make changes to these Terms & Conditions from time to time. If we do this, we will post the changed Terms & Conditions on the Site and will indicate at the top of this page the date the Terms & Conditions were last revised. You understand and agree that your continued use of the Service or the Site after we have made any such changes constitutes your acceptance of the new Terms & Conditions.
Prohibited Conduct (Including Non-Circumvention Restriction)
By using the Site, you agree that DiscreetWellness.com has expended significant time and effort developing its base of purchasers and vendors, and in view thereof you agree that, for a period through and until three (3) years following any termination of your account, you may not solicit, initiate, encourage, or engage in discussions or negotiations with any purchasers or vendors or other third party introduced to you by DiscreetWellness.com, or from whom you otherwise find out about the party and/or the project, without the express written permission of DiscreetWellness.com or such other relevant party. This provision shall survive any termination of these Terms & Conditions.
Our Site contains confidential information (“Confidential Information”), much of which pertains to the buyers and sellers listed on our platform. Confidential Information includes all technical and non-technical data. You agree that all Confidential Information will be kept in confidence and that you will only use the Confidential Information for the purposes for which it was disclosed. To the extent applicable, you will not modify, reverse engineer, decompile, create other works from, or disassemble any such Confidential Information unless otherwise specified in writing by the disclosing party. These restrictions will not apply to Confidential Information to the extent it (a) was in the public domain at the time of disclosure; (b) became publicly available after disclosure without breach of this agreement; (c) was lawfully received from a third party without such restrictions; (d) was known to you without such restrictions prior to your access to it via our Site; (e) was independently developed by you without breach of this agreement; (f) was generally made available to third parties by Discreet Wellness without such restriction; or (g) is required by applicable law.
You agree to use the Site and Service only for purposes that are legal, proper and in accordance with these Terms and any applicable law, rules or regulations. You may not:
- use the Service in any manner that could damage, disable, overburden, or impair the Service, or interfere with any other party’s use and enjoyment of the Service;
- attempt to gain unauthorized access to the Site, the Service, or the computer systems or networks connected to the Service through hacking, password mining or any other means;
- create user accounts by automated means or under false or fraudulent pretenses;
- utilize any data provided on the Site (including third-party provided data) for purposes other than evaluating listed investment opportunities;
- transmit any viruses, worms, defects, Trojan horses, or any items of a destructive nature;
- defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others;
- upload, post, email or transmit, or otherwise make available through the Service any inappropriate, defamatory, infringing, obscene, or unlawful content;
- upload, post, email or transmit, or otherwise make available through the Service any content that infringes any patent, trademark, copyright, trade secret or other proprietary right of any party, unless you are the owner of such rights or have the permission of the owner to post such content;
- upload, post, email or transmit, or otherwise make available through the Service any materials that promote pyramid schemes, chain letters or disruptive commercial messages or advertisements, or anything else prohibited by law;
- run Maillist, Listserv, or any form of auto-responder or “spam” on the Service;
- use manual or automated software, devices, or other processes to “crawl” or “spider” any page of the Site, including to engage in the practices of “screen scraping,””database scraping” or any other activity with the purpose of obtaining content or other information;
- interfere or attempt to interfere with the proper working of the Service or any activities conducted on the Service, including to utilize framing techniques to enclose any Content or other proprietary information, place pop-up windows over the Site’s pages, or otherwise affect the display of the Site’s pages;
- download any file posted by another user that you know, or reasonably should know, cannot be legally distributed in such manner;
- impersonate another person or entity, or falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of any materials;
- remove any copyright, trademark or other proprietary rights notices contained in or on the Service;
- use any robot, spider, site search/retrieval application, or other devices to retrieve or index any portion of the Service or collect information about its Users for any unauthorized purpose;
- submit content that falsely expresses or implies that such content is sponsored or endorsed by DiscreetWellness.com, any of its affiliates or any third parties;
- use the Service for any illegal or unauthorized purpose (including, without limitation, in violation of any United States federal and state securities or blue sky laws or regulations, securities exchange or self-regulatory organization’s rules or regulations, or equivalent laws or regulations in foreign jurisdictions);
- promote or provide instructional information about illegal activities or promote physical harm or injury against any group or individual;
By accessing or using the Site, you agree not to enter into any agreement, discussion, or negotiation with, or provide information to, or solicit, encourage, entertain, or consider any inquiries or proposals from, any outside third party with respect to any transaction that conflicts with a transaction between a purchaser or vendor that is a registered member of the Service. You agree to immediately suspend and cease any negotiations or other discussions or communications of any nature with any other party in any way similar to the terms of any transaction submitted to the Site.
Accuracy of Information You Provide
You will use the Site only with your User ID and password and you will not impersonate any person or entity, or falsely state or otherwise misrepresent your identity or any information you submit to the Site. You agree to provide true, accurate, current, and complete information about yourself, and, as permitted, to maintain and update it continuously and promptly to keep it true, accurate, current and complete.
Registration Data; Account Security
In consideration of your use of the Site, you agree to (a) provide accurate, current and complete information about you as may be prompted by any registration forms on the Site (“Registration Data”); (b) maintain the security of your password and identification; (c) maintain and promptly update the Registration Data, and any other information you provide to us, to keep it accurate, current and complete; and (d) be fully responsible for all use of your account and for any actions that take place using your account. You agree to (a) immediately notify the Company of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session when accessing the service. The Company will not be liable for any loss or damage arising from your failure to comply with this Section.
Proprietary Rights in Site Content; Limited License
All content on the Site, including but not limited to designs, text, graphics, pictures, video, information, software, music, sound and other files, and their selection and arrangement (the “Site Content”), are our proprietary property with all rights reserved. No Site Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, without our prior written permission, except that, if you are eligible for use of the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Site Content solely for your personal use, provided that you keep such portions confidential and all copyright or other proprietary notices intact. You may not republish Site Content on any internet, intranet or extranet site or incorporate the information in any other database or compilation, and any other use of the Site Content is strictly prohibited. Any use of the Site or the Site Content other than as specifically authorized herein, without the prior written permission of the Company, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws including without limitation copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms of Service shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication or otherwise. This license is revocable by us at any time without notice and with or without cause.
By posting User Content to any part of the Site, you automatically grant, and you represent and warrant that you have the right to grant, to the Company an irrevocable, perpetual, non-exclusive, transferable, fully paid, worldwide license (with the right to sublicense) to use, copy, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part) and distribute such User Content for any purpose on or in connection with the Site or the promotion thereof, to prepare derivative works of, or incorporate into other works, such User Content, and to grant and authorize sublicensee of the foregoing. You may remove your User Content from the Site at any time. If you choose to remove your User Content, the license granted above will not expire.
You may review personal information (including credit data) posted by other Users on the Site, but you are not authorized to disclose or otherwise use such information for any purpose other than assessing the creditworthiness of other Users.
You are solely responsible for your interactions with other Users. We reserve the right, but have no obligation, to monitor disputes between you and other Users.
YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
The Company does not guarantee the accuracy of any User Content or Third Party Content. Although we provide rules for User conduct and postings, we do not control and are not responsible for what Users post on the Site and are not responsible for any offensive, inappropriate, obscene, unlawful or otherwise objectionable content you may encounter on the Site or in connection with any User Content or Third Party Content. The Company is not responsible for the conduct, whether online or offline, of any User of the Site or Service. The Company cannot guarantee and does not promise any specific results (relating to purchases, sales or otherwise) from use of the Site and/or the Service.
The Site and the Service may be temporarily unavailable from time to time for maintenance or other reasons. The Company assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, User communications. The Company is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or on the Site or combination thereof, including injury or damage to Users or to any other person’s computer related to or resulting from participating or downloading materials in connection with the Web and/or in connection with the Service. Under no circumstances will the Company be responsible for any loss or damage, including any loss or damage to any User Content or personal injury or death, resulting from anyone’s use of the Site or the Service, any User Content or Third Party Content posted on or through the Site or the Service or transmitted to Users, or any interactions between Users of the Site, whether online or offline.
The Company reserves the right to change any and all content contained in the Site and any Services offered through the Site at any time without notice. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof, or any affiliation therewith, by the Company.
Limitation of Liability
EXCEPT IN JURISDICTIONS WHERE SUCH PROVISIONS ARE RESTRICTED, IN NO EVENT WILL DISCREET MARKETPLACE OR ITS DIRECTORS, OFFICERS, STOCKHOLDERS, PARTNERS, EMPLOYEES OR REPRESENTATIVES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING FOR ANY LOST PROFITS OR LOST DATA ARISING FROM YOUR USE OF THE SITE OR THE SERVICE OR ANY OF THE SITE CONTENT OR OTHER MATERIALS ON OR ACCESSED THROUGH THE SITE, EVEN IF THE COMPANY IS AWARE OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, EXCEPT AS MAY BE REQUIRED BY APPLICABLE LAWS, YOU SHALL BE LIMITED TO INJUNCTIVE RELIEF ONLY, AND SHALL NOT BE ENTITLED TO DAMAGES OF ANY KIND FROM ANY OF DISCREET MARKETPLACE OR ITS DIRECTORS, OFFICERS, STOCKHOLDERS, PARTNERS, EMPLOYEES OR REPRESENTATIVES, REGARDLESS OF THE CAUSE OF ACTION.
CERTAIN FEDERAL AND STATE LAWS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES OR LIMITATIONS ON IMPLIED WARRANTIES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
Governing Law; Arbitration
By visiting or using the Site and/or the Service, you agree that the laws of the State of California, without regard to any principles of conflict of laws that would require or permit the application of the laws of any other jurisdiction, will govern these Terms of Service. By agreeing to the Terms and using the Website and the Service, you agree to submit to personal jurisdiction in California for all purposes, and you agree to waive, to maximum extent permitted by law, any right to a trial by jury for any matter. Unless otherwise agreed in writing by you and us, any dispute arising out of or relating to the Terms, or any breach thereof, shall be finally resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, or such arbitration body as required by law, rule or regulation, and final judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction. The arbitration will be conducted in the English language before a single arbitrator in California. Such arbitration must be commenced within one (1) year after the claim or cause of action arises. Notwithstanding the foregoing, either Discreet Wellness or you may apply to any court of competent jurisdiction for injunctive relief without breach of this arbitration provision.
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the Site or the Service (“Submissions”), provided by you to the Company are non-confidential and shall become the sole property of the Company. The Company shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.
Modification or Suspension of the Site or Access
Discreet Marketplace reserves the right, in its sole discretion, to modify or discontinue the Site, or any portion of the Site, without notice to you or any third party. We also may, in our sole discretion, refuse or restrict anyone from access to the entire Site or any portion of the Site.
Any violation of these Terms (as determined by Discreet Marketplace in its sole discretion) may result in restriction or termination of your access to all or part of the Site and may be referred to law enforcement authorities. No waiver of any of these Terms shall be of any force or effect unless made in writing and signed by a duly authorized officer of DiscreetWellness.com.
These Terms of Service constitute the entire agreement between Discreet Marketplace and you pertaining to the use of the Site and any information contained herein and supersedes any and all prior written or oral communications and/or agreements previously existing between us. We reserve the right, in our sole discretion, to modify, alter, or otherwise change these Terms & Conditions. We will post any changes to these Terms & Conditions on the Site. Your continued use of the Site after the posting of any change in the Terms of Service will constitute your acceptance to be bound by any such changes.
The failure of the Company to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision in that or any other instance. If any provision of these Terms & Conditions is held invalid, the remainder of these Terms & Conditions shall continue in full force and effect. If any provision of these Terms & Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms & Conditions and shall not affect the validity and enforceability of any remaining provisions.
If you have any questions or concerns with respect to these Terms & Conditions or the Site, you may contact us by e-mail at [email protected]
ACTIVE COLLECTION VIA THE SITE
To access or take advantage of certain features offered through the Site, we may ask you to provide personally identifiable information (“PII”), which is information that would reasonably allow someone to identify you personally or contact you, such as your name and phone number. You may also choose to provide financial or banking information for certain purposes, such as to facilitate payment for purchases and other charges owing by you to Discreet Wellness. We may also collect PII from you about another person, such as an agent’s client. In those instances, we will only use your client’s PII for the purposes stated when you provide your LOI to us. The Site is only for use by adult clients of Discreet Wellness. As such, the Site is not directed to children younger than age eighteen, and Discreet Wellness does not knowingly collect information from children younger than age eighteen.
PASSIVE COLLECTION OF NON-PII VIA THE SITE
The Site web server automatically collects certain non-personally identifiable information (“Non-PII”), such as the address (or “URL”) of the web site that you came from before visiting the Site, which pages you visit on the Site, which browser you used to view the Site and IP address. In connection with this, the Site and any e-mails sent from the Site may utilize cookies, web beacons or similar technologies. A cookie is a small text file that is sent to your browser from a web server and is stored on your computer’s hard drive. A cookie is essentially your identification card when you return to the Site. You can set your browser to reject the cookies, although rejecting cookies might affect your ability to use the Site. A web beacon is a small, often invisible, graphic image included in a web page or e-mail. We may use web beacons for many purposes, such as to count visitors to the Site or to monitor how visitors navigate the Site. Discreet Wellness may share Non-PII, such as aggregate user statistics, with potential partners and other third parties.
USE OF PERSONAL INFORMATION
SHARING OF PERSONAL INFORMATION WITH THIRD PARTIES
Discreet Wellness may share information collected through the Site, including PII, under the following circumstances:
Discreet Wellness may share PII with its affiliated or subsidiary companies who require access to the PII for business purposes related to the purchase or sale of CBD isolate, hemp biomass (plant material), CBD oils, liquids, and distillates, and related wholesale consumer products. For example, when you submit PII through the Site, it may be shared with the entity that owns or controls the desired product. Discreet Wellness may share PII with third parties who perform services on our behalf, such as processing your payments, billing you for other services, or otherwise fulfilling your requests.
Discreet Wellness may share PII when we believe in good faith that the law requires it; at the request of governmental authorities conducting an investigation; to verify or enforce compliance with our Terms of Service or other Discreet Wellness policies; or whenever we believe disclosure is necessary to limit our legal liability or to protect or enforce the rights, interests, or safety of the Site, users or other third parties.
SAFEGUARDING PERSONALLY IDENTIFIABLE INFORMATION
The Security of your PII is important to us, and we take commercially reasonable steps to safeguard such information. These steps and procedural safeguards are in line with industry standards and practices and include:
- Encryption and authentication tools to maintain the confidentiality of PII;
- Limits on, to the greatest extent possible, who or what can access your PII, including utilization of a “least-privilege principle” such that employees have access only to the information and systems needed to perform their functions and only for the duration of such need;
- Redundant systems to monitor the entire Discreet Marketplace’ server infrastructure in real-time with web-based and server applications reporting and instant notification to the appropriate staff for any remediation; and
However, despite these efforts, please note that Discreet Wellness cannot ensure or guarantee the security of your PII nor do we make any representation or warranty regarding the security of your account. If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. We may also post a notice on or through the Site and the Services in the event of a security breach. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
TAKE PRECAUTIONARY MEASURES
You can take several precautions to protect the security of your computer and personal information. For instance, you can use a well-chosen password and restrict access to your email account. You can also install and regularly update antivirus and firewall software to protect your computer from external attacks by malicious users. When you are finished with a session on the Site, be sure that you log out and close the browser window.
You should also be aware of fraudulent attempts to gain access to your account information through “phishing,” whereby scammers try to bring unsuspecting people to a website by using a genuine-looking email purporting to be from a legitimate company. Sometimes, either in the email itself or on this fake site, scammers will ask for login information to gain access to people’s accounts and withdraw their money.
Discreet Wellness will never send you an email asking you for your login information. In general, you can protect yourself against phishing by never providing personal or login information via a link contained in an email; instead, go the website directly. You might also make it a habit to check the URL of a website to be sure that it begins with the correct domain. In the case of Discreet Wellness, you should always ensure the URL begins with https://discreetwellness.com
By creating a Site account, you agree that all legal notices may be delivered via electronic communication (e-mail) to the e-mail address in your account profile. It is your responsibility to maintain a current and accurate e-mail address in your Site profile. Discreet Wellness is not liable for un-received notices due to a non-working, or a not current e-mail address. Your e-mail address may be changed at any time by accessing your profile in the Site. By creating this Site you forego the right to written mailed notices.
OTHER TERMS AND CONDITIONS
Your access to and use of this Site is subject to the Terms of Service.